|TouchTone Banker is currently unavailable; please consider using one of these alternative products.|
Italics Represents Customer-Assigned Account Nickname
|BAL||Receive ALL balances||BAL|
|HIST AcctName||Account history||HIST sav|
|XFER [From AcctName] [To AcctName] [Cents]||Internal account transfer||to transfer $100.00:
XFER sav now 10000
|HELP||Bank contact information||HELP|
|STOP||Disable text banking on this device.
To re-enroll, log in to Online Banking.
|LIST||Show available commands||LIST|
Q: Is Text Banker Free?
A: You will not be charged by Luana Savings Bank, so long as you do not use the system excessively. Maximum usage limits and charges, if set, will be published in our Fee Schedule. Check with your mobile service provider to see if your service plan includes Text Messaging, what your rates are, and for any other applicable service provider fees.
Q: My Phone was Stolen; What do I do?
A: Log into Online Banking, select "Mobile" from the "Preferences" menu. Click the "Text Banking" button/tab, and select "Opt out and disable text banking".
Q: I have a new Phone; do I need to do make any changes?
A: As long as your phone number did not change, you do not need to make any changes. If your phone number changed, log into Online Banking, select "Mobile" from the "Preferences" menu; click the "Text Banking" button/tab, and enter your new phone number.